Survey Results

Please keep in mind that this was a consumer satisfaction survey and not a scientific measure.

619 total responses as of May 1999

1/Q2. Have you ever asked for personal advice or help from a professional psychotherapist on the Internet?

452		73%		yes
126		20%		no, but I might consider it
41		7%		no, and I wouldn't consider it

Of the 452 who had tried e-therapy:

2/Q2. Were you in psychotherapy at the time you first contacted the therapist via the Internet?

41		9%		yes, I was in psychotherapy at the time
307		68%		no, I had never been in psychotherapy
50		11%		no, I had recently stopped psychotherapy
50		11%		no, I had long since stopped psychotherapy
4		1%		no answer

2/Q5. Was your interaction with your Internet therapist helpful?

271		60%		very helpful
144		32%		somewhat helpful
27		6%		not very helpful
7		1.5%		extremely unhelpful
3		.5%		no answer

Of the 307 who had never been in psychotherapy before consulting a therapist on the Internet:

2/Q26. Did you consult a therapist face to face, as the result of your interaction with your Internet therapist?

196		64%		yes, I did
43		14%		not yet, but I plan to
28		9%		not yet, I'm still undecided
37		12%		no, and I don't plan to
3		1%		no answer